AHMED's CV
AHMED SAMY HELMY ABDELFATAH
Sales & customer service
Profile summary
Results-driven Sales Executive with over 6 years of experience in retail banking, financial products, and beauty industries. Skilled in Islamic finance, personal loans, credit card sales, and customer relationship management. Proven track record in achieving sales targets, managing client accounts, and providing exceptional customer service. Looking to leverage my skills in a dynamic and growth- oriented organization.
Key skills
SkillsCustomer Service CRM Public Administration Communication Problem-solving Time management Planning
Professional experience
Sales ExecutiveSep 2018 - Jan 2022
Onix BeautyEgypt- Promoted beauty products and increased customer base.
- Managed after-sales service and payment collections.
Sales ExecutiveFeb 2022 - Nov 2022
SympleEgypt- Provided installment solutions tailored to client needs.
- Maintained strong relationships to boost repeat sales.
Sales ExecutiveDec 2022 - Jul 2023
Ahli United Bank EgyptEgypt- Sold personal loans and credit cards to pre-approved clients.
- Checked eligibility, explained pricing, and processed applications.
- Tracked submissions and ensured timely processing.
- Consistently met monthly sales targets.
Sales ExecutiveOct 2023 - Present
Abu Dhabi Islamic Bank (ADIB)Al Ain, United Arab Emirates- Developed effective sales strategies for Islamic financing solutions.
- Managed daily client follow-ups via CRM.
- Closed high-volume deals and resolved client objections.
- Conducted market research and competitor analysis.
Education
Bachelor of Commerce (Accounting)Jul 2018
Ain Shams UniversityLanguages
Arabic · Native
English · Professional